00:00:00:00 00:00:04:24 The podcast series Ensemble / All Together is a corporate content produced by 00:00:04:24 00:00:08:01 CBC & Radio-Canada Media Solutions, Revenue Group. 00:00:08:01 00:00:10:26 The views and opinions expressed in this podcast 00:00:10:26 00:00:13:19 are those of the speakers and do not necessarily 00:00:13:19 00:00:17:24 reflect the views or positions of CBC & Radio-Canada Media Solutions. 00:00:20:12 00:00:23:08 Hi, everyone. Welcome to our first CBC English episode 00:00:23:08 00:00:24:25 of Ensemble / All Together, 00:00:24:25 00:00:28:13 a bilingual podcast series where we aim to share, discuss and facilitate 00:00:28:13 00:00:32:01 real and authentic conversations in the space of DI 00:00:32:01 00:00:35:04 and the media industry from multiple perspectives, 00:00:35:04 00:00:37:10 proudly brought to you by the Media Solutions team 00:00:37:10 00:00:39:16 at CBC and Radio-Canada. 00:00:39:16 00:00:42:08 I'm Ruchika Bindra and I'll be hosting this episode. 00:00:42:08 00:00:44:13 I currently work in the world of brand partnerships 00:00:44:13 00:00:47:07 and custom sales at CBC Media Solutions 00:00:47:07 00:00:49:15 and have previously lent my time on camera 00:00:49:15 00:00:52:07 hosting a community show across the GTA 00:00:52:07 00:00:55:22 and being a host for a South-Asian Canadian podcast series. 00:00:55:22 00:00:59:22 My passion lies in having authentic conversations that need to be shared 00:00:59:22 00:01:02:04 and having all our voices unmuted. 00:01:02:04 00:01:04:24 Joining me today are two impactful guests 00:01:04:24 00:01:07:01 in the space of media and advertising 00:01:07:01 00:01:10:13 who are going to help me dive deep into some real conversations 00:01:10:13 00:01:11:26 on today's episode: 00:01:11:26 00:01:16:02 Where does the media industry stand in the era of diversity and inclusion? 00:01:18:02 00:01:20:16 My first guest today is Nick Davis. 00:01:20:16 00:01:22:12 Nick was raised in Mississauga, Ontario 00:01:22:12 00:01:26:11 and has worked in both radio, television and print for over 33 years 00:01:26:11 00:01:29:05 as a reporter, TV and radio host, 00:01:29:05 00:01:31:22 covering everything from current affairs to arts 00:01:31:22 00:01:34:25 and has won many awards for his work in journalism, 00:01:34:25 00:01:37:09 including a 2006 Gabriel for a story he did on Holly Jones. 00:01:39:19 00:01:43:00 Nick has also lectured on journalism at Ryerson University, 00:01:43:00 00:01:46:18 Seneca College, Sheridan College and Centennial College. 00:01:47:11 00:01:50:26 Nick has been with us at CBC for over 25 years, 00:01:50:26 00:01:53:14 starting off as a national reporter in sports, 00:01:53:14 00:01:56:16 moved on to be then a senior producer for Metro Morning, 00:01:56:16 00:01:58:17 Toronto's local morning program, 00:01:58:17 00:02:00:24 and then he went into program development, 00:02:00:24 00:02:03:02 where he was responsible for the ongoing development 00:02:03:02 00:02:05:03 of local programming across the country. 00:02:05:29 00:02:08:20 Nick then worked as the Director of Engagement and Inclusion 00:02:08:20 00:02:12:29 and currently is our Executive Director of Equity and Inclusion at CBC. 00:02:13:17 00:02:14:21 So welcome Nick. 00:02:15:13 00:02:18:03 Our second guest today is Kevin Johnson. 00:02:18:03 00:02:21:06 Kevin Johnson grew up in Etobicoke, Rexdale, Ontario 00:02:21:06 00:02:23:06 and has held previous senior roles 00:02:23:06 00:02:25:12 with both Havas and Carat, 00:02:25:12 00:02:28:11 He has worked at Mediacom for over 13 years, 00:02:28:11 00:02:32:10 where he joined the GroupM agency MediaCom in 2014, 00:02:32:10 00:02:34:19 first as a Chief Client Officer, 00:02:34:19 00:02:37:16 before being promoted to CEO in less than a year. 00:02:38:11 00:02:42:20 Kevin has been appointed CEO of GroupM Canada since 2021, 00:02:42:20 00:02:45:18 which made him among the very first Black CEOs 00:02:45:18 00:02:48:16 in the North American media and marketing industry. 00:02:49:12 00:02:52:19 In addition to leading GroupM's operations within Canada, 00:02:52:19 00:02:57:08 which include agencies like MindShare, WaveMaker, EssenceMediacom, 00:02:57:08 00:03:00:01 as well as programmatic audience company Xaxis, 00:03:00:01 00:03:03:20 Kevin also serves on GroupM's North American leadership team. 00:03:04:11 00:03:08:02 Kevin also supports charitable organizations in Rexdale 00:03:08:02 00:03:12:06 that help support and provide youth in the Rexdale, North Etobicoke area. 00:03:13:07 00:03:16:17 Welcome Nick and Kevin. Hello, guys! 00:03:16:17 00:03:18:04 Hello. Good to be here. 00:03:18:04 00:03:20:05 Absolutely glad to be here. 00:03:20:05 00:03:23:01 Thank you guys for lending us your time, honestly. 00:03:23:01 00:03:24:14 Well, you're welcome, and thanks for having us. 00:03:24:14 00:03:25:26 Yeah, thank you. 00:03:25:26 00:03:28:26 Are you guys ready to get into some real conversations 00:03:28:26 00:03:30:20 about the media industry, 00:03:30:20 00:03:32:22 where we're at and where we need to be? 00:03:32:22 00:03:34:17 Well, I don't know if you're ready to hear it, 00:03:34:17 00:03:36:00 That's the challenge. 00:03:36:00 00:03:38:12 I think we need to become. - Let's go. 00:03:38:12 00:03:39:20 I think our audiences need to. 00:03:39:20 00:03:42:08 I'm just gonna start, you know, asking you both. 00:03:42:08 00:03:43:13 Kevin, I'll start with you. 00:03:43:13 00:03:45:22 What do you think was the turning point 00:03:45:22 00:03:49:04 or the moment where the industry realized that 00:03:49:04 00:03:53:10 representation needed to change in the content we're producing? 00:03:53:10 00:03:56:00 Is it a realization that the audience won't just start 00:03:56:00 00:03:58:08 for like, non-representative content? 00:03:58:08 00:04:02:02 Where do you think these discussions have started to get as real 00:04:02:02 00:04:03:20 as they are in the last few years? 00:04:04:18 00:04:07:27 Well, look, I think there's been a number of things. 00:04:07:27 00:04:13:19 Um, I believe that the whole George Floyd incident 00:04:13:19 00:04:17:24 definitely put a fire and lit things up 00:04:17:24 00:04:20:11 in a different type of way. 00:04:21:05 00:04:24:29 But I think that there are two other things that really played a role. 00:04:24:29 00:04:30:13 One is: you're seeing a lot of pressure from the diverse community, 00:04:30:13 00:04:35:02 particularly as we think about content creators, producers. 00:04:35:02 00:04:39:13 That whole segment of our industry right now 00:04:39:13 00:04:42:00 is really adding pressure 00:04:42:00 00:04:46:12 to the industry itself in order to get better. 00:04:47:04 00:04:48:28 I think the other side of it 00:04:48:28 00:04:53:17 that is pushing where we want to get to quicker 00:04:53:17 00:04:58:09 is the whole idea of the effectiveness of content. 00:04:58:09 00:05:00:18 Mhm. - And so when you think about 00:05:00:18 00:05:02:11 when we grew up... - We? 00:05:02:11 00:05:06:00 I'm saying "we" because I think we grew up at the same time, 00:05:06:00 00:05:10:17 but when we grew up, we would look at ads coming in 00:05:10:17 00:05:13:16 and there was no... we were never pointing 00:05:13:16 00:05:18:24 at the screen or listening to the radio and saying to ourselves: 00:05:19:14 00:05:21:01 They look like us. - Yup. 00:05:21:01 00:05:22:29 Or they sound like us. - Right. 00:05:22:29 00:05:26:18 We weren't represented when it came to ads. 00:05:26:18 00:05:29:10 But because data and insight 00:05:29:10 00:05:32:18 is now driving the effectiveness of content, 00:05:32:18 00:05:34:26 we're able to see very quickly 00:05:35:29 00:05:42:04 how consumers are connecting with a particular piece of advertising. 00:05:42:04 00:05:44:23 And that's really important because now, 00:05:44:23 00:05:47:13 the effectiveness of content is driving 00:05:48:06 00:05:52:20 who and where we're meeting these individuals 00:05:52:20 00:05:56:02 and so now we're seeing that there is an appetite, 00:05:56:02 00:06:01:04 an idea of making sure that we are authentically connecting with content, 00:06:01:04 00:06:03:18 and I think that's the other thing that's driving this. 00:06:03:18 00:06:06:04 It's fun you say that about the advertising realm, 00:06:06:21 00:06:08:20 like, Kevin knows my brother's in that world too 00:06:08:20 00:06:10:14 and he's been in that world for a very long time. 00:06:10:14 00:06:12:21 I remember the very first commercial I saw, 00:06:12:21 00:06:15:12 I remember it like it was yesterday, 00:06:15:12 00:06:18:08 where there was a mixed couple, 00:06:18:08 00:06:19:29 well at least, not a couple, 00:06:20:19 00:06:22:23 but a Black woman and a White woman in a commercial together, 00:06:22:23 00:06:24:14 and it was in a car commercial. 00:06:24:14 00:06:26:08 And it was Chevy. Oh, what a feeling. 00:06:26:08 00:06:27:28 It got so much, I remember the commercial. 00:06:27:28 00:06:30:09 Then the car comes up, on this bridge, 00:06:30:09 00:06:32:28 it stops, the Chevy, you don't know who's in the car, 00:06:32:28 00:06:35:07 and then when it stops, these two women jump out 00:06:35:07 00:06:37:18 Then they go: "Chevy, what a feeling!" And it's a Black woman 00:06:38:01 00:06:41:20 and a White woman and I'd thought like... 00:06:41:20 00:06:43:13 Like, there's a Black woman in this ad! 00:06:43:13 00:06:46:15 Like, it's still in my head to this day, 00:06:46:15 00:06:49:07 and you're right, and I can't imagine the fight 00:06:49:07 00:06:51:04 that whoever created that ad 00:06:51:04 00:06:53:25 had to have had back in the... This was probably the late 80s, 00:06:53:25 00:06:57:01 early 90s to get that Black woman in that ad, 00:06:57:01 00:06:59:06 because I never saw another one for a very, very long time 00:06:59:06 00:07:00:27 after that, you know what I mean? - Yeah, yeah. 00:07:00:27 00:07:03:23 And you're right, though. I challenge you today to watch television 00:07:04:14 00:07:06:06 and if you see an ad 00:07:06:06 00:07:10:24 that doesn't have a person of colour or a person with a disability 00:07:10:24 00:07:13:07 in that ad. Like, it's almost every ad 00:07:13:07 00:07:15:03 that has mixed couples, and you're right, 00:07:15:03 00:07:16:19 and what is driving that is data. 00:07:16:19 00:07:18:25 Like, you see now that if you put 00:07:18:25 00:07:21:24 people who look like us in an ad, 00:07:21:24 00:07:25:01 we're more prone to buy that product, 00:07:25:01 00:07:27:03 or to visit that store, 00:07:27:03 00:07:29:09 and it's so... They can see it now, 00:07:29:09 00:07:31:13 and so you're right, so the world has changed and I think 00:07:31:13 00:07:33:07 I would even say before George Floyd 00:07:33:07 00:07:35:25 because George Floyd, what the George Floyd incident did 00:07:35:25 00:07:38:05 was to me, it gave a lot of people a voice to speak up. 00:07:38:05 00:07:40:03 You know it's interesting, 00:07:40:03 00:07:42:27 but when I was at Mediacom, we did a study 00:07:43:14 00:07:49:06 and it was analyzing the effect of the George Floyd movement, 00:07:50:02 00:07:52:17 not just on the Black community, 00:07:52:17 00:07:55:02 but the radicalized community. - Yeah. 00:07:55:02 00:07:57:00 Right, yeah, yeah, yeah. - Super interesting. 00:07:57:00 00:08:00:08 And so what came out of that, 00:08:00:08 00:08:06:16 it was really clear how the radicalized community in totality, 00:08:06:16 00:08:09:21 really rallied behind the Black community, 00:08:09:21 00:08:14:10 because they too recognized that this could be us. 00:08:14:10 00:08:17:13 Yes. - And all of the feelings that they had 00:08:17:13 00:08:21:28 about our mistreatment, about racism, 00:08:21:28 00:08:27:03 all of that was coming up and really rallied in that moment. 00:08:27:03 00:08:31:28 And so the other piece that came out was specifically 00:08:31:28 00:08:36:02 the radicalized community in Canada wasn't like the US, 00:08:36:02 00:08:40:01 they weren't prepared to like, just cancel a brand. 00:08:40:01 00:08:42:07 But what they were willing to do is: 00:08:42:07 00:08:46:00 "If you give me another option or alternative, 00:08:46:00 00:08:49:16 "I will take my business and go somewhere else." 00:08:49:16 00:08:51:29 And I think now, Browns also know 00:08:51:29 00:08:54:14 that there has to be authentic representation. 00:08:54:14 00:08:56:10 You know, you can't just checkmark 00:08:56:10 00:08:58:24 putting somebody in because they have to, 00:08:58:24 00:09:01:16 and I think that's still the struggle, right? 00:09:01:16 00:09:04:03 Of where do you fight tokenism and make it real? 00:09:04:03 00:09:07:06 Well, it's a really good point, 00:09:07:06 00:09:08:27 and I will say though, even though, 00:09:08:27 00:09:11:25 in spite of what's going on in the world today, 00:09:11:25 00:09:13:13 I still think there are people who... 00:09:15:02 00:09:17:29 The gesture is still about making money, 00:09:17:29 00:09:20:01 not about actually... - Yeah, representation. 00:09:20:01 00:09:22:23 ... representation, and in the process, though, 00:09:22:23 00:09:25:26 I think we, as people of colour, people from equity-deserving groups, 00:09:25:26 00:09:27:20 we take advantage of the opportunity in front of us. 00:09:27:20 00:09:28:18 Like, I'm not... 00:09:28:18 00:09:30:21 OK, whatever reason you're going to put me here, 00:09:31:10 00:09:33:13 I want to show that I'll knock this thing out the park, 00:09:33:13 00:09:36:24 and I'm gonna be so good at it that you won't have to question anymore. 00:09:36:24 00:09:39:13 But there's still a bit of that where... 00:09:40:18 00:09:43:28 Yeah, we're doing it because we're trying to be more inclusive. 00:09:43:28 00:09:46:11 That's what we're trying to look at. Make sure that we respect 00:09:46:11 00:09:48:08 people who do and that it's authentic. 00:09:48:08 00:09:51:07 But even the attempt at being authentic, to me, 00:09:51:07 00:09:54:11 isn't done sometimes for the right reasons. 00:09:54:11 00:09:55:18 You know what I mean? And... 00:09:56:03 00:09:58:04 But I don't care what reason, why you're doing it. 00:09:58:04 00:10:01:09 I'm suggesting that I would like to take advantage of that 00:10:01:09 00:10:04:26 and show you that you may not have thought five years ago 00:10:04:26 00:10:07:14 that I could be an Executive Director at this company. 00:10:07:14 00:10:08:14 This is also a new muscle. - Yeah. 00:10:10:01 00:10:12:01 Right? So we'll tick the checkbox 00:10:13:15 00:10:15:15 until it happens so frequently 00:10:15:27 00:10:16:27 that we get ourselves into a running form. 00:10:19:20 00:10:21:20 So I definitely don't think that for a moment, 00:10:23:27 00:10:24:27 we can be like: OK, let's question the cause 00:10:26:29 00:10:28:22 of why it's happening. 00:10:28:22 00:10:32:27 We just have to get to a point where we demonstrate the benefits... 00:10:32:27 00:10:35:18 Yes. - ... of it happening. 00:10:35:18 00:10:36:19 100 percent. 00:10:36:19 00:10:38:24 We're gonna tell better stories... - Because we have data. 00:10:38:24 00:10:41:18 Yeah. - I mean, there is empirical data 00:10:41:18 00:10:45:09 that shows, the more diverse your organization is, 00:10:45:09 00:10:46:29 the more successful it is. 00:10:46:29 00:10:51:01 And in the advertising world, that can't be more true. 00:10:51:01 00:10:52:21 Of course. - Because at the end of the day, 00:10:52:21 00:10:57:29 we're telling stories around the people that we are trying to connect with. 00:10:57:29 00:11:01:13 It is the population that we see in Canada. 00:11:01:13 00:11:03:01 What does that look like? 00:11:03:01 00:11:05:22 Every colour, every shade of skin, 00:11:05:22 00:11:09:09 hundreds of different countries that people have come from, 00:11:09:09 00:11:13:04 and so surely, we must be able to reflect that in order to 00:11:13:04 00:11:15:25 be able to create these great stories 00:11:15:25 00:11:17:08 that we need to share. 00:11:28:02 00:11:30:28 One day, I was driving from work 00:11:30:28 00:11:33:08 and at that point in my career, 00:11:33:08 00:11:35:27 I had the opportunity to drive, 00:11:35:27 00:11:38:16 you know, a nice luxury SUV, 00:11:38:16 00:11:42:01 and I was on my way from work, 00:11:42:01 00:11:44:28 I had a presentation that day and I was in my suit, 00:11:45:14 00:11:47:04 you know, feeling good about life. 00:11:47:04 00:11:50:13 And perfect example of this, 00:11:50:13 00:11:54:03 so a car drives just in front of me 00:11:54:03 00:11:57:03 and there's a Black boy playing with his toys 00:11:57:03 00:11:59:14 in the backseat of the car. 00:11:59:14 00:12:03:19 And our eyes just connect. 00:12:04:07 00:12:10:25 And I saw the biggest grin on this boy's face. 00:12:10:25 00:12:15:09 And it was like, five, ten minutes 00:12:15:09 00:12:17:06 that we were just looking at each other 00:12:17:06 00:12:20:21 and laughing and he was smiling, 00:12:20:21 00:12:24:10 and you know, the connection that we felt... 00:12:24:10 00:12:28:07 You know, here I am talking about it and I never said a word to the young man, 00:12:29:12 00:12:32:28 but I could bet money that he saw someone 00:12:33:12 00:12:39:05 dressed a certain way that he typically hadn't seen before. 00:12:40:00 00:12:45:09 And I felt good because I was adding something 00:12:45:29 00:12:49:10 and he felt great because he saw something. 00:12:49:10 00:12:53:19 Maybe it was something, someone that he wanted to be when he grew up. 00:12:53:19 00:12:56:04 Like, I don't know what, but it's that connection 00:12:56:04 00:13:00:16 and idea of seeing someone that looks like you 00:13:00:16 00:13:03:18 in a position that is just... 00:13:03:18 00:13:07:19 It's still very new for us as children of immigrants. 00:13:07:19 00:13:08:16 Right. - Yup. 00:13:13:29 00:13:16:06 And that's where I want to kind of dive a little bit deeper 00:13:16:06 00:13:18:12 in both your childhoods, because I know you both 00:13:18:12 00:13:20:13 have come so far in your careers. 00:13:20:13 00:13:23:18 It's an inspiration, so can you, maybe Kevin and Nick, 00:13:23:18 00:13:25:04 can you just share a little bit about 00:13:25:21 00:13:28:22 how your childhood might have impacted in some way 00:13:28:22 00:13:31:09 kind of where you are today and the work you do? 00:13:31:09 00:13:34:00 Or maybe it doesn't, I just want to know and understand. 00:13:34:00 00:13:35:19 No, no, no! My childhood... 00:13:35:19 00:13:36:28 I grew up in a very... 00:13:37:18 00:13:39:11 I would call it a Black neighbourhood, 00:13:39:11 00:13:41:14 the first Ontario housing neighbourhood in Mississauga, 00:13:41:14 00:13:43:01 and we didn't have a lot. 00:13:43:01 00:13:44:03 I was often hungry. 00:13:44:03 00:13:47:27 I mean, I remember the very first job I tried to get was in the food industry, 00:13:47:27 00:13:49:04 so I could get food, 00:13:49:04 00:13:50:14 so I could literally eat, I'm not even joking. 00:13:50:14 00:13:52:27 My very first job at 15 at McDonald's. 00:13:52:27 00:13:55:02 Like, I just needed to get a job where I could eat 00:13:55:02 00:13:57:03 because we just never had food, you know? 00:13:57:03 00:13:58:22 I never went on a school trip. 00:13:59:16 00:14:01:14 This is, it's an unfair world, 00:14:01:14 00:14:05:01 and so how do I navigate what I feel is a very unfair world? 00:14:05:01 00:14:07:15 My mom actually worked three jobs, you know what I mean? 00:14:07:15 00:14:09:07 And so she was never around. 00:14:09:07 00:14:11:11 We literally had to raise ourselves, you know what I mean? 00:14:11:11 00:14:13:18 Because she was never at home, and when she was around, 00:14:13:18 00:14:14:22 she was tired. 00:14:14:22 00:14:16:26 And don't bother her, because she's got to like, 00:14:16:26 00:14:18:14 get ready to go to this next job. 00:14:18:14 00:14:21:04 So you know, we learned really well how to be self-sufficient 00:14:21:04 00:14:24:20 and how to fend for ourselves and how to figure things out. 00:14:25:09 00:14:27:04 And those are the things that helped me 00:14:27:04 00:14:29:09 in my entire career, all the way through. 00:14:30:08 00:14:34:20 There's so many different points of commonality. 00:14:34:20 00:14:37:19 Um, single mom, single mom. 00:14:37:19 00:14:39:06 Um... 00:14:39:06 00:14:41:07 Family of five, family of five. 00:14:41:21 00:14:43:08 Um... 00:14:43:08 00:14:45:13 Government housing, Ontario housing. 00:14:45:13 00:14:48:08 Yeah. - Likewise, growing up in Rexdale. 00:14:48:26 00:14:50:02 Um... 00:14:50:02 00:14:51:15 It also strikes me... 00:14:52:28 00:14:56:29 as we talk about some of the challenges that we've had to face, 00:14:56:29 00:14:59:21 as Black men, 00:14:59:21 00:15:06:00 how income and economics play into that as well. 00:15:06:00 00:15:10:10 And there's an intersection that's really interesting 00:15:10:10 00:15:12:09 when you think about, you know, 00:15:13:05 00:15:15:01 the colour of our skin, 00:15:15:01 00:15:17:13 and some of the challenges that we had 00:15:17:13 00:15:20:12 from a dollars and sense perspective 00:15:20:12 00:15:23:20 that really made things really challenging. 00:15:24:20 00:15:32:15 I grew up and still am in a very strong faith-leading home. 00:15:33:21 00:15:38:10 And I really struggled, moving into Rexdale 00:15:38:10 00:15:41:18 and having to just do whatever it took to survive, 00:15:42:08 00:15:46:02 and it was at odds with my faith. 00:15:46:02 00:15:46:28 Yeah. 00:15:46:28 00:15:50:28 Struggled, and I didn't have, at that time, 00:15:51:23 00:15:56:19 a father that I could sit down and try and figure this out. 00:15:57:09 00:16:00:21 And my mom too worked multiple jobs. 00:16:00:21 00:16:04:16 So we were on the streets, figuring it out. 00:16:04:16 00:16:08:14 Yeah. - And there is not a lot of good 00:16:08:14 00:16:12:03 that can happen from a child just being on the streets 00:16:12:03 00:16:14:04 without any guidance. 00:16:14:21 00:16:18:05 Where do you see brands now, when they're working with you 00:16:18:05 00:16:20:03 or when you're kind of working with brands, 00:16:20:03 00:16:22:03 what are the kind of conversations you're seeing? 00:16:22:03 00:16:25:07 Are they looking at, you know, selecting content, 00:16:25:07 00:16:28:00 or working with, you know, publishers and broadcasters 00:16:28:00 00:16:30:09 that have that, or is it sort of a reminder you're doing? 00:16:30:09 00:16:34:11 What is kind of the strategy that you like to at least guide them to? 00:16:34:28 00:16:36:28 There's a lot of things that are... 00:16:36:28 00:16:39:04 a lot of good things that are happening 00:16:39:04 00:16:42:09 at GroupM. 00:16:42:24 00:16:47:10 The first thing that we did is we created a program, 00:16:47:10 00:16:49:27 a pledge, the 2%, 00:16:49:27 00:16:54:25 which is, we rallied our clients and we said to all of them... 00:16:54:25 00:16:58:11 and just to think about the scale, we're talking about 00:16:58:11 00:17:02:14 1.8 billion dollars of advertising dollars 00:17:02:14 00:17:04:06 that we spend into the market. 00:17:04:06 00:17:05:27 So we went to all our clients and said: 00:17:05:27 00:17:10:08 Listen, we want to start spending at a minimum 2% 00:17:10:27 00:17:16:25 specifically around Black-owned and diverse media owners, 00:17:16:25 00:17:20:23 products, etc. to help really get us 00:17:20:23 00:17:23:14 to that level that we should be, 00:17:23:14 00:17:25:15 that we're trying to work on right now. 00:17:25:15 00:17:27:15 It's actually called Launchpad. 00:17:27:15 00:17:32:14 And so what Launchpad is is that we've created a program, 00:17:32:14 00:17:35:15 a 16, 12 to 16 week program, 00:17:35:15 00:17:37:01 we train them, 00:17:37:01 00:17:39:29 we pull people in from diverse communities, 00:17:39:29 00:17:44:13 so the whole socio-economic thing that we were just talking about, 00:17:44:13 00:17:47:02 and we train them, 00:17:47:02 00:17:49:18 and we give them a job immediately after. 00:17:49:18 00:17:53:19 They stay within our organization and start working 00:17:53:19 00:17:56:18 without one penny out of their pocket. 00:17:56:18 00:17:58:04 That's amazing. - That's amazing. 00:17:58:04 00:17:59:28 When we're talking to clients, 00:17:59:28 00:18:03:13 I would point to a great example like Molson. 00:18:04:11 00:18:06:24 So Molson goes out a couple years ago 00:18:06:24 00:18:09:28 and they do the seven languages of hockey. 00:18:09:28 00:18:10:22 Mhm. 00:18:11:15 00:18:13:13 So, for those who don't know, 00:18:13:13 00:18:18:03 they've taken the seven most prominent languages in Canada 00:18:18:03 00:18:21:26 and they create a broadcast for Hockey Night in Canada. 00:18:21:26 00:18:23:28 And so now you're hearing Cantonese, 00:18:23:28 00:18:26:05 you're hearing all of these different languages 00:18:26:05 00:18:30:02 that are truly reflective of who we are. 00:18:30:02 00:18:31:29 And you think about who watched hockey. 00:18:31:29 00:18:33:07 Everyone watches hockey. 00:18:33:07 00:18:37:08 I grew up as a Jamaican home, 00:18:37:08 00:18:40:27 shovelling snow and running in with the firewood 00:18:40:27 00:18:42:22 to watch Hockey Night in Canada. 00:18:42:22 00:18:44:10 It is who we are. 00:18:44:10 00:18:47:24 And so I think when we move out of the box like Molson has 00:18:47:24 00:18:51:19 and really thinks about who they're speaking to, 00:18:51:19 00:18:53:10 that's powerful, that's real, 00:18:53:10 00:18:55:13 enough that we can talk about it today. 00:18:56:05 00:18:58:10 Nick, what about you? The kind of work you champion 00:18:58:10 00:19:00:21 and the work you do, what you want to see more of 00:19:00:21 00:19:03:10 or what you are proud of where you've come so far 00:19:03:10 00:19:06:22 in pioneering and championing certain changes, I guess. 00:19:06:22 00:19:09:10 Well, I mean, around seven years ago, 00:19:09:10 00:19:11:07 we started a program called DEL, 00:19:11:07 00:19:13:09 the first emerging leaders program at CBC. 00:19:13:09 00:19:16:04 I'm super proud of it, I started it when I was in news, 00:19:16:04 00:19:18:09 and the idea was we were trying to 00:19:18:09 00:19:22:02 try to find a way in which we could create a pool of people 00:19:22:02 00:19:23:22 who our team manager could say: 00:19:23:22 00:19:25:15 "Hey, those are people who have leadership training 00:19:25:15 00:19:26:24 "and leadership potential." 00:19:26:24 00:19:29:06 Because when you look at our company, 00:19:29:06 00:19:32:08 which is, you know, a very diverse company, 00:19:33:03 00:19:35:04 you rarely see that at the leadership level. 00:19:35:04 00:19:38:10 When you get to a certain level, it just kind of stops being 00:19:38:10 00:19:41:05 as reflective or as representative and the question was why. 00:19:41:05 00:19:43:12 And so when we looked at some leadership programs 00:19:43:12 00:19:45:12 that were being offered here, 00:19:45:12 00:19:47:09 first you had to be selected by a manager 00:19:47:09 00:19:48:19 to go into a leadership program, 00:19:48:19 00:19:49:26 like those particular ones, 00:19:49:26 00:19:51:16 to get into the higher levels of leadership. 00:19:52:04 00:19:55:13 And there weren't enough people from equity-deserving groups 00:19:55:13 00:19:56:23 who actually held those positions, 00:19:56:23 00:19:58:19 seemed to be selected to go to these leadership programs 00:19:58:19 00:20:00:20 so they could actually become senior leaders in the company. 00:20:01:18 00:20:02:27 And so we thought that was a problem. 00:20:02:27 00:20:04:26 So we audited all the leadership programs, 00:20:04:26 00:20:06:25 me and a woman named Sandra Porteous, 00:20:07:08 00:20:09:05 and we realized that there were very few people 00:20:09:28 00:20:11:16 of equity-deserving groups in the 80s programs, 00:20:11:16 00:20:13:12 so we created one called DEL, 00:20:13:12 00:20:17:18 and it wasn't met with a lot of love when we first presented it, at all, 00:20:17:18 00:20:20:17 and people thought it was wrong and that we were 00:20:20:17 00:20:23:13 now excluding other people from leadership courses, 00:20:23:13 00:20:25:16 so we had to get past all that. 00:20:26:02 00:20:28:29 But in the end, you know, after seven years of it, 00:20:28:29 00:20:32:09 and seeing so many of the people who've gone through the program 00:20:32:09 00:20:35:15 sitting in leadership chairs in this company, 00:20:35:15 00:20:38:14 I think it did well for us, in company terms, 00:20:38:14 00:20:40:21 of at least identifying potential leaders. 00:20:40:21 00:20:42:15 Now, not everybody who goes through the program 00:20:43:06 00:20:45:19 becomes a leader and that's not the intent of it. 00:20:46:04 00:20:49:21 The intent of it is to get rid of the excuse that there's no people here 00:20:49:21 00:20:51:22 who are good enough to be leaders from those groups, 00:20:51:22 00:20:54:15 and I think we've done that, and I think it's one of those programs 00:20:54:15 00:20:55:26 that I'm super proud of 00:20:55:26 00:20:57:21 and the other program that I'm really proud of 00:20:57:21 00:20:59:25 is a program called Inclusive Newsrooms. 00:20:59:25 00:21:01:09 It came from one of the women 00:21:01:09 00:21:04:12 who ran the Montreal shop, her name was Helen Henderson. 00:21:04:26 00:21:07:21 And the woman who ran the Ottawa shop at the time, 00:21:07:21 00:21:10:20 she's now the Senior Managing Director of Ontario, 00:21:10:20 00:21:13:00 a woman named Ruth Zowdu, a Black woman, 00:21:13:00 00:21:15:21 and Helen was a White woman and they said 00:21:15:21 00:21:18:08 that in both their shops, which were very reflective 00:21:18:08 00:21:19:29 of their audiences in terms of who worked there, 00:21:21:04 00:21:24:21 somehow, their voices weren't represented in stories. 00:21:24:21 00:21:26:02 There was little inclusion. 00:21:26:02 00:21:28:10 They thought we had lots of representation and no inclusion. 00:21:28:10 00:21:30:06 And again, the reason why, it was that they felt 00:21:30:06 00:21:31:27 that in the leadership roles in news, 00:21:31:27 00:21:33:24 the people who decided what stories we were going to cover 00:21:33:24 00:21:35:09 and how we were going to cover them, 00:21:35:09 00:21:38:09 Helen said to me: "There's no people of colour in that room." 00:21:38:27 00:21:40:07 And she said: 00:21:40:07 00:21:41:20 "So, we can't get rid of them all, 00:21:41:20 00:21:43:26 "but can we all teach them the value of inclusion?" 00:21:43:26 00:21:46:07 So we created the program called Inclusive Newsrooms. 00:21:46:07 00:21:50:03 Those programs are designed to help senior news leaders... 00:21:50:03 00:21:51:01 Yeah. 00:21:51:01 00:21:53:27 ... understand what inclusion is, 00:21:53:27 00:21:56:18 so it's not representation, what inclusion is, 00:21:56:18 00:21:59:02 which is where we have people at the table 00:21:59:02 00:22:00:16 who are making those decisions 00:22:00:16 00:22:02:08 and that their decisions and their thoughts 00:22:02:08 00:22:04:28 are being respected, taken seriously, 00:22:04:28 00:22:07:02 and it's valued, it's wanted, 00:22:07:02 00:22:08:21 and it's actually showing up on airings, 00:22:08:21 00:22:09:25 And when we did... 00:22:09:25 00:22:11:23 Montreal was the very first group to go through it. 00:22:12:06 00:22:15:13 The changed, in the space of a year, 00:22:16:03 00:22:18:03 of how they told stories was remarkable. 00:22:18:24 00:22:21:06 And it reminds me how powerful 00:22:21:06 00:22:24:13 moving from the idea of mentorship, 00:22:24:13 00:22:28:10 where you're kind of inspiring and then walking away, 00:22:29:05 00:22:30:20 to sponsorship. 00:22:30:20 00:22:31:14 Mhm. 00:22:31:14 00:22:35:14 And I didn't actually know what the difference was. 00:22:35:14 00:22:37:24 I thought they were the same, actually, 00:22:37:24 00:22:43:04 until we, our parent company, WPP, 00:22:43:04 00:22:48:07 had a sponsorship, a group that they were sponsoring. 00:22:48:07 00:22:53:00 And so my role was to sponsor a woman of colour. 00:22:53:00 00:22:53:22 Mhm. 00:22:53:22 00:22:56:24 And so, what really impressed me 00:22:56:24 00:23:00:01 is the idea of sponsorship. It was no longer: 00:23:00:01 00:23:02:00 Hey, listen, you can do it. 00:23:02:00 00:23:03:08 I'm here for you. 00:23:03:08 00:23:06:04 Here is what I would do, 00:23:06:04 00:23:08:28 and hey, listen, maybe I'll see you sometime. 00:23:08:28 00:23:10:03 Best of luck. 00:23:10:03 00:23:13:20 And so once I signed up, I was just like: whoa. 00:23:13:20 00:23:15:09 I'm accountable. How do we... 00:23:15:09 00:23:17:12 Now it was like, OK, how do we make this happen? 00:23:18:07 00:23:19:23 Right? And so... 00:23:20:18 00:23:26:28 I think if we can employ more of those type of ideas 00:23:26:28 00:23:30:02 across the industry, 00:23:31:18 00:23:34:04 then you really have a bunch of people, 00:23:34:04 00:23:38:10 individuals, who are truly committed to change 00:23:38:10 00:23:42:02 and getting someone from A to B. 00:23:42:02 00:23:45:16 And ideally, B is a management position 00:23:45:16 00:23:48:28 so that we can begin to tackle some of that challenge 00:23:48:28 00:23:51:20 of not seeing it at a certain level, 00:23:51:20 00:23:53:20 which we too face. - Yeah. 00:23:53:20 00:23:57:01 How we start tackling some of those challenges. 00:23:57:01 00:23:59:02 So well said. I remember when I entered DEL, 00:23:59:02 00:24:00:11 I was like: What's it gonna be like? 00:24:00:11 00:24:01:22 You don't know, you're like: 00:24:01:22 00:24:04:17 Is it a session where you're all just talking about problems? 00:24:04:17 00:24:06:00 And I walked out of that. 00:24:06:19 00:24:08:23 It was so emotional, because you were listening 00:24:08:23 00:24:10:21 to everyone in your life: "Oh, you felt it too. 00:24:10:21 00:24:12:10 "Oh, that happened to you too." 00:24:12:10 00:24:15:05 But it wasn't: OK, let's put everybody in a crying session. 00:24:15:05 00:24:17:05 It was: You still have a voice. 00:24:17:05 00:24:19:18 This is what you need to do as a leader to find your voice. 00:24:19:18 00:24:22:04 Your experience in your childhood brought you to it. 00:24:22:04 00:24:25:01 How do you get there? And the relationships you made. 00:24:25:01 00:24:28:11 It's like, you made a community with people across Canada 00:24:28:11 00:24:30:27 that were all willing to be there for each other. 00:24:30:27 00:24:33:20 And I think programs like this or support, 00:24:33:20 00:24:35:07 or you know, the Launchpad, 00:24:35:07 00:24:36:23 it's so needed. - Yeah. 00:24:36:23 00:24:40:08 It's so needed to feel like there is a light in the tunnel for me. 00:24:40:08 00:24:44:11 Yeah, and I think the reality is that we also need to share that 00:24:45:05 00:24:46:17 it doesn't stop. 00:24:46:17 00:24:48:04 Well, where would you find your peer? 00:24:48:04 00:24:52:14 Where is the other Black CEO male in this country 00:24:52:14 00:24:55:12 who you can sit there and commiserate with and talk? 00:24:55:12 00:24:57:26 So it's like I used to do with the host, right? 00:24:57:26 00:24:59:20 Like the host of a radio show. 00:24:59:20 00:25:02:09 I'm remembering Matt Galloway got the job hosting Metro Morning. 00:25:02:09 00:25:03:07 You know what I mean? 00:25:03:07 00:25:05:15 Black men, hosting the show, 00:25:05:15 00:25:06:28 largest show in the country, 00:25:06:28 00:25:08:08 and you saw him say to me, 00:25:08:08 00:25:10:03 he would come to my desk and talk to me every day, 00:25:10:03 00:25:13:08 and I'm like: OK, well, what's up? 00:25:13:08 00:25:15:07 Then he goes, but he really had no one to talk to, 00:25:15:07 00:25:17:00 he had no one who he could relate to, 00:25:17:00 00:25:18:09 who's been through what he's been through, 00:25:18:09 00:25:20:21 who can experience what he experienced, understand what he's going through. 00:25:20:21 00:25:22:19 And so I always ask people like yourself, 00:25:22:19 00:25:23:23 like I used to ask Matt: 00:25:23:23 00:25:25:05 Where do you find that? 00:25:25:05 00:25:26:29 Because it is lonely. 00:25:26:29 00:25:28:07 Like, trust me, I know. 00:25:29:13 00:25:32:04 People ask, many times: 00:25:33:09 00:25:34:11 "Where's your mentor?" 00:25:36:07 00:25:37:27 I didn't have one. - Hmm? 00:25:37:27 00:25:40:01 And I think that there are two parts of that. 00:25:41:09 00:25:42:12 One is: 00:25:44:22 00:25:47:04 There were none. Period. End of story. 00:25:53:12 00:25:56:18 Nick, how do you measure the success of an EDI initiative? 00:25:56:18 00:25:58:03 Like, are there key metrics? 00:25:58:03 00:26:00:21 Or how do you look at it and say: "OK, this is working"? 00:26:01:22 00:26:04:16 Well, it all depends on what one is working on. 00:26:04:16 00:26:06:29 So first thing I'm trying to get my team to understand 00:26:07:18 00:26:10:16 that we're not doing projects, 00:26:10:16 00:26:12:12 we're trying to do systemic change, 00:26:12:12 00:26:14:05 we're trying to do structural change. 00:26:14:05 00:26:17:00 And so if the project has a beginning and an end, 00:26:17:00 00:26:18:20 it's very easy to measure metrics. - Right. 00:26:18:20 00:26:22:21 So when you think about something like... DEL. 00:26:23:04 00:26:24:10 OK? 00:26:24:10 00:26:26:03 People tell me that the metric is, 00:26:26:03 00:26:28:01 well, did these people get jobs as leaders? 00:26:28:01 00:26:30:03 And I said: Well, that wasn't the intention of the program. 00:26:30:03 00:26:31:22 So how do you measure success? 00:26:31:22 00:26:34:13 My measure of success in a program for something like DEL 00:26:34:13 00:26:35:25 is when we get our... 00:26:35:25 00:26:38:03 at the end of the program when we hear back from the participants, 00:26:38:03 00:26:39:13 we talk to their bosses, 00:26:39:13 00:26:41:17 we found out if they've been more productive in the workplace, 00:26:41:17 00:26:44:29 if they've been useful in terms of helping move that group 00:26:44:29 00:26:47:16 forward in the way it thinks about the work that we're doing. 00:26:47:16 00:26:49:05 Has the person developed personally? 00:26:49:05 00:26:52:14 Have they found their voice to advocate and speak for themselves? 00:26:53:00 00:26:55:02 That, to me, is successful. OK? 00:26:55:02 00:26:56:24 If they get a job as a leader, 00:26:56:24 00:26:59:12 that's a bonus, because, and I say to them: 00:26:59:27 00:27:02:15 Well, how do you measure success in the other leadership programs here? 00:27:02:15 00:27:04:09 Is it because people get jobs or not? 00:27:04:09 00:27:06:07 Or do you even ask that question? 00:27:06:07 00:27:08:12 And I found out that they don't ask that question. 00:27:08:12 00:27:10:13 They only ask it of our program. 00:27:10:13 00:27:12:16 Because there always seems to be a higher bar 00:27:13:16 00:27:14:24 for programs like ours. 00:27:14:24 00:27:16:28 Like somehow: "Well, we gotta find out." 00:27:16:28 00:27:18:12 Well, yeah. 00:27:18:12 00:27:20:00 And then, when they actually go look at the metrics 00:27:20:00 00:27:23:27 to see who's gotten promoted or elevated their position, 00:27:23:27 00:27:26:00 well, it's over 6,000 people who went through DEL 00:27:26:00 00:27:27:13 hadn't been promoted. 00:27:27:13 00:27:29:12 But that's actually not our measure of success. 00:27:29:12 00:27:32:14 Our measure of success is have we developed that person 00:27:32:14 00:27:35:00 in a way in which they go back to work 00:27:35:00 00:27:36:10 where they're working, 00:27:36:10 00:27:37:23 feel better about who they are, 00:27:37:23 00:27:39:10 can advocate for themselves? 00:27:39:10 00:27:40:26 Have they built a network of people 00:27:40:26 00:27:42:17 who can support them in their own development? 00:27:42:17 00:27:45:07 And if we can answer yes to that, then it's been successful. 00:27:45:07 00:27:46:00 OK. 00:27:46:00 00:27:47:25 Yeah, I think for us, 00:27:47:25 00:27:50:09 there are a couple of things at play here. 00:27:50:09 00:27:55:10 One is the result of Launchpad 00:27:55:10 00:27:57:14 and being able to have, you know, 00:27:57:14 00:28:00:04 I think the number now is 35. 00:28:00:04 00:28:01:27 This program was started last year, 00:28:01:27 00:28:06:02 have 35 individuals working and building their career, 00:28:06:02 00:28:09:29 actively building their career is a great stat in itself. 00:28:09:29 00:28:13:10 I think the fact that we are working towards, 00:28:13:10 00:28:15:27 as the 2% pledge, 00:28:15:27 00:28:19:21 you're talking about potentially 400 million dollars 00:28:19:21 00:28:24:16 invested into diverse-owned media. 00:28:24:16 00:28:28:11 I think when you move away from that into our organization, 00:28:28:11 00:28:34:16 we are still working, admittedly, around specific metrics 00:28:34:16 00:28:36:12 we are looking at, 00:28:36:12 00:28:39:13 but they're not gonna be soft, and I can promise you that, 00:28:39:13 00:28:42:14 because we're not celebrating 00:28:42:14 00:28:46:17 over the fact that we already have a very diverse organization. 00:28:46:17 00:28:47:17 It should be. 00:28:47:17 00:28:48:17 Yes. - Absolutely. 00:28:48:17 00:28:50:21 What we need to get excited about, 00:28:50:21 00:28:53:15 and you mentioned this earlier, Nicky, 00:28:53:15 00:28:56:01 is I want to be at the point, 00:28:56:01 00:28:59:26 at some point, our organization can stand up and proudly say 00:29:00:16 00:29:04:08 that our executive team and our leadership teams 00:29:04:08 00:29:07:27 reflect the population of Canada 00:29:07:27 00:29:10:15 in terms of its diversity and we're not there yet. 00:29:10:15 00:29:12:28 We're working on it, but we're not there yet. 00:29:12:28 00:29:14:28 And I'll even add to that, OK? 00:29:14:28 00:29:17:13 Around, let's say, something like the program 00:29:17:13 00:29:20:12 that Kevin is talking about, right? 00:29:20:12 00:29:22:12 His Launchpad program and then our DEL program 00:29:22:12 00:29:24:07 where we're trying to build better leaders. 00:29:25:11 00:29:26:23 Is it successful, putting them there? 00:29:26:23 00:29:28:27 Or is it successful for them to be there for a long time 00:29:28:27 00:29:32:23 and then keep the door open for others, because the piece is we open our tent 00:29:33:05 00:29:34:25 to allow more people in, 00:29:34:25 00:29:36:26 but how are we supporting those people once they get there? 00:29:36:26 00:29:37:14 Right. 00:29:37:14 00:29:40:16 Like, how are we supporting that next Black woman 00:29:40:16 00:29:42:09 or that South-Asian woman 00:29:42:09 00:29:45:06 who you have now gotten an opportunity through Launchpad, 00:29:45:06 00:29:47:13 to get a really good job percentage. - It's really tough. 00:29:47:13 00:29:49:03 And it's because you aren't there. 00:29:49:03 00:29:50:11 Like, you're not. 00:29:50:11 00:29:53:02 And how do we support them? Are we building the support mechanisms? 00:29:53:02 00:29:55:28 So some people say it's successful, this person got that job, 00:29:55:28 00:29:58:14 and I'll say: Well, it's only successful if they not only got the job, 00:29:58:14 00:30:01:19 but they stay in the job, and that somehow benefited. 00:30:01:19 00:30:02:22 And so how are we supporting them? 00:30:02:22 00:30:05:03 And I know we put sometimes leaders of colour 00:30:05:03 00:30:07:29 and people with disabilities in positions to lead, 00:30:07:29 00:30:10:01 and we always put them in a position to fail, 00:30:10:01 00:30:12:05 because we have not built the supports around them 00:30:12:05 00:30:14:04 because the person above them 00:30:14:04 00:30:16:12 thinks they only got the job because they're a person of colour. 00:30:16:12 00:30:19:16 Nick, I do believe that this is also about checkboxes 00:30:19:16 00:30:21:13 and in a good way, this time. - Absolutely, yeah, yeah. 00:30:21:13 00:30:23:11 Because here's the thing: 00:30:23:11 00:30:27:21 I mean, there are so many layers in that. 00:30:27:21 00:30:29:22 There's so much work to be done. 00:30:29:22 00:30:31:21 Can I just say one more thing about... - Absolutely, Nicky. 00:30:31:21 00:30:33:09 ... like, systemic change? 00:30:33:09 00:30:36:00 And that type of change you're trying to make? 00:30:36:00 00:30:39:02 Because it happens kind of in the background 00:30:39:02 00:30:41:28 and people on the floor don't feel it quickly, 00:30:41:28 00:30:43:16 so they think you're not doing anything. 00:30:44:05 00:30:46:09 But I will say this about systemic change, 00:30:46:09 00:30:49:07 that it's about behavioural change and it's about culture change. 00:30:49:07 00:30:51:26 And if you try to measure the metrics on that, 00:30:51:26 00:30:53:09 that's so hard to measure, 00:30:53:09 00:30:54:16 because it's just... 00:30:54:16 00:30:57:29 So we've tried to create a tool to help measure behavioural change. 00:30:58:17 00:31:00:05 I think it's pretty rudimentary. 00:31:00:05 00:31:02:07 We've used it a few times. 00:31:02:07 00:31:04:26 Especially in the Inclusive Newsrooms, we've used it a couple times. 00:31:05:10 00:31:07:28 And it's good. It's a good tool. 00:31:09:21 00:31:11:23 But until our culture changes... 00:31:11:23 00:31:13:04 Yeah. - OK? 00:31:13:04 00:31:14:28 Very rarely will behaviour change 00:31:14:28 00:31:16:13 because when you have cultural change, 00:31:16:13 00:31:17:18 people now have to be accountable. 00:31:17:18 00:31:20:08 We have to agree that this is how we are going to interact together. 00:31:20:08 00:31:21:21 This is how we're gonna behave together. 00:31:21:21 00:31:23:09 These are kind of the rules 00:31:23:09 00:31:25:08 of participation in this particular group. 00:31:26:01 00:31:27:16 Guys, we've been talking so much, 00:31:27:16 00:31:30:10 and there's a question I was holding until the end 00:31:30:10 00:31:33:00 because, you know, I smile when I say it, 00:31:33:00 00:31:35:13 but I'm sure you both have heard this word a lot in your positions: 00:31:35:13 00:31:36:17 EDI fatigue. 00:31:37:05 00:31:38:05 So, you know... 00:31:40:01 00:31:42:20 Nick, now we're hearing this word coming 00:31:43:06 00:31:45:22 that oh, EDI fatigue is a real thing. 00:31:45:22 00:31:49:12 People in certain companies across different organizations, 00:31:49:12 00:31:52:07 different industries, feel there's a sense of EDI fatigue coming 00:31:52:07 00:31:54:18 and extra-hyper-focus on this. 00:31:54:18 00:31:57:06 And then there's someone like me who's like: We just started! 00:31:57:06 00:31:58:11 Yeah. - You know? 00:31:58:11 00:32:00:18 So where do you, especially in your role 00:32:00:18 00:32:02:14 in the Equity Diversion Group, 00:32:02:14 00:32:05:08 how do you tackle this? Do you hear it a lot? 00:32:05:08 00:32:08:29 Well, I hear it, and it's not said that way 00:32:08:29 00:32:11:17 that we're tired of doing work in this space 00:32:11:17 00:32:12:26 of Equity and Inclusion. 00:32:12:26 00:32:14:25 It's said in different ways, like... 00:32:15:18 00:32:17:09 I'll give you an example. So... 00:32:18:18 00:32:21:20 There's some big companies last year that made cuts. 00:32:21:20 00:32:24:14 Like there's Amazon and all these huge companies that made cuts. 00:32:25:04 00:32:27:20 And where do you think the first place they cut was? 00:32:28:11 00:32:30:00 They cut the work in the space. 00:32:30:00 00:32:35:15 A lot of Equity and Inclusion professionals 00:32:35:15 00:32:37:27 lost a lot of their jobs in the last quarter 00:32:37:27 00:32:41:03 because, they don't say it, but it's... 00:32:41:24 00:32:44:19 "Well, we don't need this anymore." Or if our budgets are too tight, 00:32:44:19 00:32:46:08 since this is extra work... 00:32:46:08 00:32:48:08 Right. - ... we don't need to do it anymore. 00:32:48:08 00:32:50:00 Then you hear it when they're saying, 00:32:50:00 00:32:52:22 in the way people say: "I don't have time to do the work. 00:32:53:16 00:32:55:01 "It's involved." And I'm going: 00:32:55:29 00:32:58:27 Well, it is the work, so I don't understand what you mean. 00:32:58:27 00:33:00:26 And so someone said to me, the other day: 00:33:00:26 00:33:04:08 "Well, I don't have time to do that because I'm too busy doing this." 00:33:04:08 00:33:06:00 Whatever it was they're doing putting together the news. 00:33:06:14 00:33:08:12 And I said: But how are you putting together the news 00:33:08:12 00:33:10:10 and not doing it through a lens of Equity and Inclusion? 00:33:10:10 00:33:12:26 So I'm not asking you to do five stories, 00:33:13:24 00:33:16:01 I want you to do the same four stories you do every day, 00:33:16:01 00:33:17:22 but I want you to do those same four stories 00:33:17:22 00:33:19:15 through a lens of Equity and Inclusion. 00:33:19:15 00:33:21:14 So I'm not giving you extra work. 00:33:21:14 00:33:23:23 But when they say that, the reason is they're tired of hearing it. 00:33:23:23 00:33:25:20 That's the way of doing it. - Gotcha. 00:33:25:20 00:33:27:15 They don't say: "I hate the work." 00:33:27:15 00:33:29:03 You know what I mean? Or when they say... 00:33:30:11 00:33:31:29 like what someone told me the other day: 00:33:33:00 00:33:35:27 "I think we're good, I think we've got this, 00:33:35:27 00:33:38:11 "and I think down pat, and we're good. 00:33:38:23 00:33:41:06 "I don't think we need any work in this space anymore, 00:33:41:06 00:33:43:06 "and so I'm going to redirect my efforts into something else." 00:33:43:26 00:33:44:26 And I say: Really? 00:33:44:26 00:33:47:09 OK, well, what do you mean? Tell me an example of what good is. 00:33:48:01 00:33:50:07 And they try and explain it to me and I'm going: OK, well, 00:33:50:19 00:33:51:16 that's not good. 00:33:52:09 00:33:53:14 Like, this is not good. 00:33:53:14 00:33:55:16 But I understand, though, 00:33:55:16 00:33:57:09 for people who have never... 00:33:57:09 00:33:58:28 Because we are focused on this work, 00:33:58:28 00:34:01:21 and we've been very focused on this work in the past 3 or 4 years. 00:34:01:21 00:34:03:28 We know that because the industry has grown. 00:34:03:28 00:34:08:09 The opportunities to do great jobs in this field have grown. 00:34:08:09 00:34:11:13 Lots of more funding and budgeting has been thrown behind initiatives 00:34:11:13 00:34:13:07 to make their companies more inclusive. 00:34:13:07 00:34:15:10 Absolutely, even here at CBC, we know that. 00:34:15:10 00:34:16:19 And so we know it's grown. 00:34:16:19 00:34:18:21 And of course, it's again that thinking 00:34:18:21 00:34:21:01 where people think because I'm focusing on this, 00:34:21:01 00:34:22:27 that somehow I'm ignoring that. 00:34:22:27 00:34:24:11 And I say: No, it's not. 00:34:24:11 00:34:26:02 Because in my world, 00:34:26:02 00:34:27:15 in Equity and Inclusion, 00:34:27:15 00:34:29:29 there's something that's happening in that space 00:34:29:29 00:34:31:28 that requires us to put focus on it. 00:34:31:28 00:34:33:08 It is a new muscle, 00:34:33:08 00:34:34:25 as we said before. - Yeah. 00:34:34:25 00:34:37:15 And I think we also need to educate 00:34:38:21 00:34:42:15 that group and remind them why we're doing it 00:34:43:10 00:34:46:03 and what it means and what it doesn't mean, 00:34:46:03 00:34:47:21 to a point. - Yes. 00:34:48:16 00:34:55:26 And recently, we had the conversation about DE&I versus anything else. 00:34:55:26 00:34:56:16 Mhm. 00:34:56:16 00:35:00:04 And the understanding that if you start with Inclusion, 00:35:01:05 00:35:04:02 Equity and Diversity happens. 00:35:04:02 00:35:05:27 Of course it does, yeah. 00:35:05:27 00:35:08:04 And I think it's really important because 00:35:08:04 00:35:12:21 many organizations are still in the DE&I space, 00:35:13:14 00:35:15:27 when in fact, if you started with I, 00:35:16:25 00:35:20:27 that's all, and therefore, you are beginning to build 00:35:20:27 00:35:24:08 and do some work around Equity and Diversity. 00:35:24:08 00:35:25:20 I'll even tell you this. 00:35:25:20 00:35:26:21 I don't even... 00:35:26:21 00:35:29:24 I took the word "diversity" out of our title of our department, 00:35:30:08 00:35:31:20 intentionally. 00:35:31:20 00:35:33:06 Because when you say "diversity," 00:35:33:06 00:35:35:07 they think you're only talking about people of colour. 00:35:35:07 00:35:37:12 Interesting. - When I say "diversity," 00:35:37:12 00:35:39:05 I'm talking about White people... - Everybody. 00:35:39:05 00:35:40:29 ... Black people, people with disabilities, 00:35:40:29 00:35:44:03 people from the LGBT2Q2+ community. 00:35:44:03 00:35:45:26 I'm thinking about everybody. 00:35:45:26 00:35:48:16 But every time you use that word, it's kind of code now 00:35:48:16 00:35:51:00 for people of colour. - Right. 00:35:51:00 00:35:52:17 And I'm saying: No, that's unfair. 00:35:52:17 00:35:54:24 So that's why I say it's about Equity and Inclusion. 00:35:54:24 00:35:59:03 I'm not actually allowing you to use the D word in my title anymore 00:35:59:03 00:36:02:03 because you're right, we get focused on that 00:36:02:03 00:36:04:00 and we actually... 00:36:04:00 00:36:06:18 The point we need to work around is Inclusion. 00:36:06:18 00:36:09:19 And where people feel valued here, feel like they belong here, 00:36:09:19 00:36:11:28 and they're gonna tell their friends it's a great place to work. 00:36:11:28 00:36:13:05 It's really got to happen. 00:36:13:05 00:36:14:17 Then when we value people, 00:36:14:17 00:36:16:01 they get promotions they're supposed to get, 00:36:16:01 00:36:17:16 ... 00:36:17:16 00:36:18:27 and everything is better. 00:36:18:27 00:36:21:19 And we need to get to that space and we are a long way 00:36:21:19 00:36:23:03 to go as a company, 00:36:23:03 00:36:25:14 where we can call ourselves truly an inclusive company. 00:36:25:14 00:36:28:02 Of course we have inclusion in spots and pockets, of course. 00:36:28:02 00:36:29:05 Right across the country. 00:36:29:05 00:36:31:11 But to be truly inclusive as a company, 00:36:31:11 00:36:32:22 we have a ways to go. 00:36:32:22 00:36:34:01 Does the work ever end? 00:36:34:21 00:36:36:14 No. - Well, I don't think... 00:36:36:14 00:36:38:22 I wish I lived in a world, you know, 00:36:39:24 00:36:41:29 where my department didn't exist. 00:36:41:29 00:36:42:25 Yup. 00:36:43:12 00:36:46:22 We should be in a world where we always care about people 00:36:46:22 00:36:49:24 and we value people and we understand the value 00:36:49:24 00:36:51:28 of having different lived experiences at the table. 00:36:51:28 00:36:54:14 We understand the value of telling other people's stories. 00:36:54:14 00:36:55:29 I wish we lived in that space. 00:36:55:29 00:36:57:02 But I think... 00:36:57:02 00:36:59:14 But I think our intent... 00:37:00:26 00:37:02:03 We meant well. 00:37:03:06 00:37:07:09 But I think what you're feeling now, 00:37:07:09 00:37:08:04 the fatigue, 00:37:09:06 00:37:14:03 is primarily based off the fact that we went into the D 00:37:14:03 00:37:17:12 right away, and not the I. - Without just Inclusion. 00:37:17:12 00:37:19:24 Yeah. - Right? Like, it should have been: 00:37:20:09 00:37:21:26 Hey, listen. 00:37:21:26 00:37:24:12 We want to be more inclusive, 00:37:24:12 00:37:28:20 and that means for this group that is maybe in the corner, 00:37:28:20 00:37:30:18 that needs a little bit more love, 00:37:30:18 00:37:32:28 we're gonna call them to the front. 00:37:32:28 00:37:34:00 Yeah, yeah, yeah. - You know what I mean? 00:37:34:00 00:37:36:04 I know exactly what you mean. - Versus: 00:37:36:04 00:37:39:04 Hey, we're gonna give a million dollars to the Black community. 00:37:39:04 00:37:40:06 Yes. 00:37:40:06 00:37:43:14 That's why we're feeling the fatigue right now. 00:37:43:14 00:37:45:09 Or we're gonna run another program 00:37:45:09 00:37:47:01 where people feel excluded from it. 00:37:47:01 00:37:49:14 You know, like, where my White counterparts feel like: 00:37:49:14 00:37:51:07 "Well, why can't I apply to DEL?" 00:37:51:07 00:37:52:11 Yeah. - And I'm like: 00:37:52:11 00:37:53:16 It's a very good question. 00:37:53:16 00:37:56:17 But actually don't have a problem with White leaders in this company. 00:37:56:17 00:38:00:10 As executives and as leaders of organizations, 00:38:01:03 00:38:05:06 there are different groups that are challenged right now 00:38:05:06 00:38:06:10 that need help. 00:38:07:07 00:38:09:25 And they're some really large challenges, 00:38:09:25 00:38:13:06 but think about a challenge like this 00:38:13:06 00:38:16:19 that we would never, ever, ever know about. 00:38:17:08 00:38:19:28 But does it affect their productivity? 00:38:19:28 00:38:21:09 Yes. - Absolutely, yes. 00:38:21:09 00:38:25:13 Does it affect the way that they interact with their peers? 00:38:25:13 00:38:26:20 Yes. 00:38:26:20 00:38:28:22 We really need to stop, 00:38:29:22 00:38:31:29 understand, listen, 00:38:31:29 00:38:35:10 about the experiences for all of the communities 00:38:35:10 00:38:38:06 that are under siege and under challenge right now. 00:38:39:19 00:38:41:11 Really well said. Thank you both, 00:38:41:11 00:38:42:19 from the bottom of our heart, 00:38:42:19 00:38:45:09 the entire Media Solutions department thanks you both. 00:38:45:09 00:38:47:02 Thank you, it was fun. - You're welcome, yeah. 00:38:47:02 00:38:48:12 Thank you, sir. 00:38:49:09 00:38:50:18 Any time, my friend.